Video Interview Questions
Instruction: Create a video record of yourself answering the Video Interview Questions using Loom. You only have a maximum of 2 minutes to read and answer the question. Share the link to the video you have created:
1. A patient calls frustrated because they’ve been on hold for a long time. How do you de-escalate the situation?
2. A patient calls requesting lab results, but you see the results haven’t been reviewed by the physician yet. What do you tell them?
3. A patient calls upset because they received the wrong appointment date. How do you handle the situation?
4. How do you ensure accuracy when entering patient data or scheduling appointments?
5. A patient requests medical advice during a phone call, but you’re not qualified to provide it. How do you respond?
HOW TO USE LOOM?
Here's a brief guide on how to use Loom for quick video recording:
1. Get Loom:
Desktop App: Download from loom.com for full features
Chrome Extension: Install from the Chrome Web Store for quick browser recordings.
Mobile App: Download for iOS/Android for on-the-go recording.
2. Set Up:
Open the Loom app/extension.
Choose Camera Only.
Select your microphone and camera.
3. Record:
Check your background: Ensure you are in a clean, well-lit area with a professional background.
Click "Start Recording". You'll see a 3-second countdown.
Use the on-screen controls to Pause, Restart, or Stop the recording.
4. Share & Edit:
After stopping, your video automatically uploads to your Loom library in your browser.
On the video page, you can:
Copy Link to share instantly.
By clicking the "Submit" button, I confirm that all of the information provided by me on this application is accurate and complete to the best of my knowledge. I understand that if any false information, omissions, or misrepresentations are discovered, my application may be rejected at any time.